Amigos of Honduras

Making Clean Water Happen in Honduras

Your Employment Solutions has been involved with the Amigos of Honduras Charity for the past 10-11 years contributing time and money. September is the month the charity Amigos of Honduras (Amigos) has their annual dinner. And last week I was privileged to travel to Honduras and take part in some of the organization’s charity work. The mission of Amigos of Honduras is to “Improve the lives of the people of Honduras.”

Honduras is one of the poorest countries in the world. 62% of Hondurans live in poverty and many do not have access to clean water. Amigos main focus is to bring clean water to the people. Water is available in many areas but the challenge is to have clean, un-polluted water available. Lasting water projects that locals help build and maintain bring lasting changes. Children whose main job previously was to fetch water for mom can now attend school, educate themselves and then provide themselves with the tools to improve their lives, their families, and the community in which they live.

YES is proud to be a part of something special and that directly impacts the lives Hondurans. To date, 24 water projects have been completed affecting roughly 7,000-8,000 lives (not to mention the generations coming after). Currently there are a couple projects close to completion that will double the number of people benefited to 14,000-15,000. To bring that home a little, imagine filling Rio Tinto Stadium (Real Salt Lake soccer) two thirds full – that’s a lot of people.

YES is fortunate to be associated with a charity that is directly making a lasting impact on the lives of our brothers and sisters in the world. YES’ mission statement is to “Deliver the right person on time the first time.” In the Wasatch front YES is helping people to find the right job to help them care for their families and to improve lives locally. In Honduras, providing one of the most basic needs of life, that many of us take for granted, attention can be given to changing the poverty cycle abroad.

To me, it is the little things we do that make the most difference. At the time it may not seem like it has done all that much, but looking back over the years thousands of lives have been changed.

To find our more about the great work that Amigos of Honduras does, please visit http://amigosofhonduras.org/

Kerry Westenskow
Vice President
Your Employment Solutions

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amigos of honduras work charity
amigos of honduras work charity
amigos of honduras work charity
amigos of honduras work charity

Lessons Learned | Serving Clients in Staffing

Do It Right the First Time!

When we first bought Your Employment Solutions (YES) back in 1999 I was attending school at the University of Utah. I clearly remember receiving a call from Reed while I was in class informing me that our largest client was doing some layoffs as business had slowed down. I remember a panic come over me thinking this might just be the end.

Admittedly, I didn’t understand the staffing industry all that well being so new to the industry. The constant changing in job orders, the hiring and the laying off of employees as clients’ businesses grow and retract. It felt like nothing was forever.

It was time to figure out who we were and what our mission/strategy was going to be.

Because of this early lesson, I knew there were some basic principles in terms of client relationships that would apply in the staffing world.

client relationshipsThe Client Comes First

To me first and foremost – It is easier to retain a client than to land a new client or try to reclaim a client that YES had lost.

Every effort should be given to make the client happy and to make sure they are getting what is expected. If the client is lost due to poor service, communication, or quality–chances are they will not be returning.

Your Employment Solutions is in business to assist their clients specifically in hiring the right person at the right time. Honest and open communication is key. Expectations are made and plans are created through a staffing company’s communication and their ability to follow through with what is promised. Because staffing companies live in a world of constant change with people/potential employees, prompt and frequent communication in required between staffing company and client.

For example, if the client is expecting 10 people to show for work the next day and I have only retained 5. There will be a lot of scrambling and the orders planned to be fulfilled might not happen because of the expectation created. By letting the client know that only 5 are prepared, adjustments can be made to make sure the orders can be fulfilled.

YES is there to help our client succeed.

Maybe my parents were on to something when they said, “Do it right the first time.”

Kerry Westenskow
Vice President
Your Employment Solutions

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Focus and Concentration

What Are We Paying Attention To These Days?

focus

Over the past couple of weeks and months I have been involved in various meetings and experiences where the topic of focus/concentration has come to the forefront. It has stirred in me some thoughts and forced me to consider my own ability to give of myself and truly focus on other people.

We are so constantly inundated with new technology, social media posts, information overload, and a long list of “to do’s” in life that it is a challenge to concentrate or focus on about anything.

I had an experience when I was talking with a co-worker and during our conversation I found myself leaning over to my computer and working on a spreadsheet while I was listening to them or pretending to do so.

How rude and inconsiderate! During that short time I couldn’t give my full attention and truly listen to their needs and wants. What did I miss or miss out on because I didn’t listen or give priority to our conversation?

In all we do we will be far more productive and caring with a little focus/concentration. From staffing, to hobbies, to school, or our relationships with people; if we will develop the skill of focus and concentration we will be far better off.

Staffing is the people business. Individuals expect and deserve specific attention/focus when we try to help them find a job. Employees and co-workers will feel our care and concern for them, and in return will be better at what they do.

I have learned that life will be fuller and more rewarding when I take the time to give all my attention to whatever person or activity I am engaged with.

Sometimes multi-tasking isn’t really all that great of a skill-set.

Kerry Westenskow
Vice President
Your Employment Solutions

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Just Get Me More Employees!

YES, just get me more employees!

employee retainmentThis is a common theme we have heard so much lately. Every client we work with at Your Employment Solutions is begging for more people to fill open positions.

Recently, I listened to a Utah economist speak about this topic. Utah has the 2nd fastest growing economy in the nation and is currently down to 3.4% unemployment. The available pool of qualified employees is extremely tight and employers are competing for the available workers.

Your Employment Solutions (YES) utilizes as many resources as possible, online and offline, such as newspapers, job boards, job listing sites, Utah Department of Workforce services, Facebook, social media, and many others to find/attract potential employees to fill these open positions.

But, this is only half of the equation.

Once we have found an employee that wants to work with us, what are we doing to retain that employee and the current employees we already have?

This may be the bigger and more relevant question. These employees are already there and trained. It is vital to hang on to what we have. Employers can’t afford to lose the most precious and vital resource of its business. Not only is it expensive to start all over, but also the availability of the worker is not so readily available.

Why do Employees Choose to Stay or Leave?

A couple years ago YES did a survey of why employees stay at their job. The top three reasons we found of why employees stick around were:

  1. Work Environment
  2. Level of Job Responsibility
  3. Employee Benefits

What YES Does to Retain Great Employees

At YES we have worked very hard to create an environment that will attract and retain talent. We make a point to thank and recognize our employees for the work they do in the office and to support and encourage them for their interests outside of work.

yes employee party

A happy workplace is a productive workplace.

YES has also created a committee from the employees with responsibility for the culture of the office. They have their own budget and are in charge of birthdays, lunches, treats, potlucks and other small celebrations for goals hit and various competitions we have internally. A little effort in the happiness of its employees has allowed YES to assemble the best recruiters and account managers around.

You might have heard the phrase, “Wage attracts but environment retains.

At this time in Utah we have to make sure we are doing all we can to retain the talent we currently have, or else plan on joining the rat race for quality workers like everyone else.

Kerry Westenskow
Vice President
Your Employment Solutions

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Delegation

A Few Thoughts on Delegation

delegationI have thought at times that I am a pretty good delegator.

I do so at work, home, and church. Why not pass the work load around?

There is no question that more can be done/accomplished if all parties involved are able to work separately and on different items than doing it all yourself.

But what happens if delegation isn’t done properly? Mistakes, wasted time, and the ultimate outcome or desired result is delayed or can be completely wrong.

Recently I fell short in this arena and learned a valuable lesson. For proper delegation and authority to be transferred there has to be a clear vision and goal. Which means you better have a clear understanding of what needs to happen.

With a clear vision and game plan, all future work will be focused and productive.

Take the time needed to clearly delegate and greater success will be realized.

Kerry Westenskow
Vice President
Your Employment Solutions

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