Customer Service (and Pizza!)

Customer Service (and Pizza!)

What a Manager at Dominos Taught Me About Customer Service It was a Saturday night, I was exhausted from a whole day of being subjected to my wife’s list of honey-dos. Dinner was still up in the air. We decide to take the easy route and get some pizza. I called my...
Lucky and Leadership

Lucky and Leadership

How a Horse Named Lucky Taught Me a Lesson in Leadership I was standing in 4-inch thick, perfectly combed dirt ready to face one of my lifetime fears. The indoor arena had a light chill and dust could be seen swirling in the air. A dozen of us, teamed up in pairs,...

3 Leadership Styles Learned at the Ballpark

Leadership Lessons Learned from Baseball There’s something special about a night at the ballpark. The warm weather, the foot-long hotdogs, the peanut shells crackling under foot, the man-made wave surging thru the crowd and, probably best of all, the crack of a bat...
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