YES Employee Spotlight | October 2017

YES Staffing Workers are the Best Utah Professionals!

October is the month of tricks and treats, but for the YES Employee Spotlight there’s no trick about it — It is a treat for us to present Jasmine Sierra!

utah staffing employee spotlight

Thank You Jasmine Sierra | YES October Employee Spotlight

Jasmine has been working in our Ogden office for a little less than a year, but in that time she has excelled at each job she has been tasked with. When she was hired, she quickly mastered the role of our Front Desk Receptionist and when given the opportunity to become a Recruiter, she quickly became proficient in that role while also training her replacement! She has been growing into an amazing Account Manager ever since and we are so thankful to have her on the team.

We asked Jasmine to answer 11 questions about work and life. Here’s what she had to say:

1. Five things you enjoy.
• Amusement Parks
• Working out
• Watching WWE RAW/Total Divas
• Horror Movies
• Taking really long naps

2. Three things you don’t.
• Mopping, I hate mopping.
• Deep dark water, I can’t swim and I’m terrified.
• Sushi

3. What do you like most about working at YES?
The environment, I have made so many great friends working here.

4. What do you think would make YES better?
A bigger break room 😉

5. If you could meet anyone, who?
Amy Poehler because she empowers women and is my hero.

6. Your favorite place in the world.
Denver, Colorado. I will move there some day.

7. The best adventure you’ve ever been on.
Went on a helicopter ride over the ocean in Florida!

8. What is the number one challenge you face in your job?
Being patient with rude and unreasonable people.

9. What do you think is the best way to meet that challenge?
Stay calm and remember to not take things personal.

10. What would you tell someone looking into working with YES?
I would tell them that we will find them the right place as long as they are honest and communicate with us.

11. You, Reed, and Kerry all go to the gym to workout together. Who looks best in leggings? The president of YES Reed Laws or YES’ CFO Kerry Westenskow?
Probably Kerry because he has longer legs.

Thank you Jasmine for all that you do! You are Fa-BOO-lous!

Alison Evans
Human Resources Manager
Your Employment Solutions

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Structure: The Key to Business Growth

How a Little Structure Helped our Small Business BOOM!

Owning a small business is sometimes described as ‘The American Dream.’ But what people often times overlook is that along with the dream comes a fair share of nightmares!

The Beginning – Chaos

multitask in businessIn the beginning stages of our business, like any startup, we lacked structure but were fortunate to have owners possessing key traits like: passion, energy and a very strong drive to succeed. Each owner wore multiple hats, interchangeably. One moment you’re trying to land your first client and the next you’re changing light bulbs while the other owner is going from designing a new logo to figuring out how to satisfy the needs of your first client. Owners had to juggle everything, all day, every day and often times all night.

The Employees ≠ Less Chaos

Once we finally brought in some business, the ‘quick fix’ to the chaos was believed to be simple: hire employees! This proved to be easier said than done… Taking your hard-earned money, that cost you blood, sweat, tears and sleepless nights to generate, then hesitantly give a portion of it to someone else in hopes they can ease your burden.

What is sometimes overlooked is; people bring a whole new set of baggage to your party! Yes, it’s nice to have someone help you with the phone calls, the e-mails, the customer service, the sales, etc., but they also come with the challenges of; wages, taxes, benefits, different work ethic, different personalities, etc. So, hiring new employees did allow us to shift some responsibility but in the same breath added more, different, responsibilities to our plate.

Mini-Me’s = More Chaos

staffing minionWhen you run a business for several years and you experience the pains of a start-up, then the growing pains of becoming a legitimate business, you finally realize: we’ve created mini-me’s who, like the owners in the beginning, wear multiple hats and interchange them throughout the day.

The new employees were trained to do nearly everything the owners were doing (because that’s the way the owners did it and that’s how they wanted it to be done). New employees we taught a piece of marketing, were encouraged to help sell, were taught customer service and expected to satisfy all the client’s needs, while also helping in some of the HR and finance roles, because again, that was once the owners job which was partially passed down to the new employees.

The Consultants = Structure

Finally, after experiencing so many growing pains, a lightbulb went on when we were introduced to the concept of business consultants. We began meeting and interviewing expert consultants from different firms looking for The One who would help us find a better structure in order for us to establish a foundation for future growth. Growth had come over the years but it came with many growing pains. We believed our new strategy for a better business structure would be the key to quicker, more substantial, growth.

And, as it turns out, we were right!

Structure = Greater Success

staffing structureIn 2012, nearly 17 years since our business began, we partnered with the consulting firm, Petrous Leadership. The result, in a nut-shell: we doubled in size! Through many months of coaching, brainstorming, consulting and white-boarding, we found a structure that was custom-designed for our unique business.

With solid structure finally in our company tree came structure within each of our processes. We designed custom processes to streamline job duties, improved processes and operations, built new interview and screening techniques, all of which helped us find, hire, train and retain top talent who all fit into their structured roles within our newly structured organization.

Having the ‘right people’ in the ‘right roles’ is what it finally took for YES to experience growth on a greater scale, even after many years of business behind us.

perfect staffing processEnd Result = Staffing Perfected

Staffing Perfected is our goal, it’s also our end-result when our structure fires on all cylinders and our team is ‘on fire.’ We’ve reached the goal of becoming more structured and having a clear plan in place for all our staff members and a road map for future growth. What the future hold is still yet to be seen, but come what may, we are ready and structured for success.

Jarum Stone
Operations & Safety Manager
Your Employment Solutions
yes safety

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Employees of the Month | September 2017

Septmember 2017 Employees of the Month!

At Your Employment Solutions our company mission is to match the right person to the right job every time. That said, we truly appreciate and care about the people we get to meet and work with on a daily basis. We wouldn’t have been voted one of the best places to work in Utah two years in a row if not for our hard-working and incredible co-workers and employees!

Congratulations Tyler Conley!

employee of the month logan utah

We want to congratulate Tyler Conley who was our September Employee of the Month in Logan, Utah! Jordyn Poll, one of our great account managers, nominated Tyler and had this to say about him:

“Tyler is a great worker with a super positive attitude. We never have to worry about him because we know he’ll be reliable and get his job done! He has worked in a couple positions for us and has been a wonderful employee wherever we’ve needed him. Thanks Tyler for having stellar attendance and for being such a great employee. We appreciate all you do for YES.”

We asked Tyler to answer a few questions about YES. Here’s what he told us.

1. How did you find out about YES? I found your staffing agency online through the Utah Department of Workforce Services.

2. Whats been your favorite job through YES? ICON, I have enjoyed being the box machine operator on the swing shift because it’s pretty relaxed, but I also have enough personal responsibility to feel the need to work diligently.

3. What do you think would make YES better? I think a bit more advertising, especially targeting students at USU would help a lot.

4. What would you tell someone looking into working with YES? I would tell them that they will be working with great people and YES will work with you to get you the job you need.

Tyler was awarded a thank you certificate and YES hoodie for his great work. Thanks again Tyler for being a part of the hard-working Logan, Utah staffing team at Your Employment Solutions!

Congratulations Josselyn Jacques!

employee of the month ogden utah

We want to congratulate Josselyn Jacques who was our September Employee of the Month for one of out clients in Ogden, Utah! Kaitlyn Sterling, one our awesome account managers, nominated Josselyn and had this to say about her:

“I decided to nominate Josselyn because she is a great employee. She started with us back in March and has great attendance. She always has a great attitude and is always smiling. She is always a pleasure to see whenever I run into her, whether it is at Fresenius or at the Ogden office.”

We asked Josselyn to answer a few questions about YES. Here’s what she told us.

1. How did you find out about YES? I found your staffing agency online through Google.

2. Whats been your favorite job through YES? I like you guys, but I really liked working at Wayfair because they took great care of us.

3. What do you think would make YES better? Nothing, I think you guys are really awesome.

4. What would you tell someone looking into working with YES? YES is a great agency, they are always very helpful.

Josselyn was awarded a thank-you certificate and YES shirt for her great work. Thanks again Josselyn for being a part of the hard-working Ogden, Utah staffing team at Your Employment Solutions!

YES Employee Spotlight | September 2017

YES Team Members are the Best Utah Staffing Professionals!

This month’s YES Employee Spotlight belongs to none other than our very own, Susana Valencia!

utah staffing employee spotlight

Thank You Susana Valencia | YES September Employee Spotlight

Susy has worked in our West Valley Office for over a year now and has added so much personality to the team. Along with being fun and energetic, Susy is also very dedicated and skilled at helping find the right people for the right jobs. She truly cares about her team and takes pride in her work and we are extremely grateful to have her here at YES.

We asked Susy to answer 11 questions about work and life. Here’s what she had to say:

1. Five things you enjoy.
I love spending time with my son and taking him to the movies. I love shopping for jeans and purses. I love to work out as well!

2. Three things you don’t.
Doing my hair, hate it. I don’t like to open doors for people or for myself. As for the #1 thing, I don’t like to do is driving!

3. What do you like most about working at YES?
Commission check! Ha! Just kidding. I love that fact they treat us like family and are willing to be flexible with us.

4. What do you think would make YES better?
Late Start Mondays. 9am to 5pm.

5. If you could meet anyone, who?
George Clooney, he’s handsome!

6. Your favorite place in the world.
The beach, getting a tan.

7. Is Maleny your fourth or fifth best cousin? What would she have to do to get to number one?
Maleny needs to babysit my son for a week… and for free.

8. What is the number one challenge you face in your job?
Telling someone that they don’t qualify for the job they applied for.

9. What do you think is the best way to meet that challenge?
Explain to them why they don’t qualify or find something else they do qualify for.

10. What would you tell someone looking into working with YES?
We are one of the best companies to work for.

11. You, Reed, and Kerry all go into a nail salon to get a manicure. Who walks out with the best nails? The president of YES Reed Laws or YES’ CFO Kerry Westenskow?? Why, and what do they look like?
Kerry got the best nails. He walks super happy and confident. They were blue with silver sparkles. As for Reed, he rocked it with a pedicure.

Thank you for all that you do, Susy. You are awesome!

Alison Evans
Human Resources Manager
Your Employment Solutions

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Switching Careers into Staffing

My Experience Switching Jobs and Learning a New Career

switching jobs into staffingHave you ever made such a drastic change you have a hard time coping with it? I know I did, switching jobs and all. I went from a regular lead cashier, to a recruiter and then to an account manager. I’ve never had desk job before so I had no clue what to expect, it was new unexplored territory for me in a sense.

A few years back I was working as an employee for staffing agency as well. My recruiter at that time was really nice and helped me with everything I needed. I remember she was the reason I wanted to work in an office, helping other people, I just never thought I would become a recruiter myself.

Before working at YES, I had small time jobs, they were great and all but it wasn’t what I wanted to be doing for the rest of my life then I got a cashier position at the local pharmacy working graveyards. I stayed there for two years and I learned to do everything there, I even learned to do the manager’s job. I got comfortable and I was okay working there. When the time came for me to leave and be part of YES, it became difficult to adjust.

Hardships in Transition

Customer Service–there are different types from what I have learned. In one way or another, most of my jobs have been customer service despite all the other responsibilities I had with the other jobs. Customer service in retail became so easy for me working at the pharmacy. I was all about doing everything at the moment and helping customers at the moment. I would strive to make the customer happy anyway I could, go above and beyond to have a satisfied customer making sure they will keep returning. With that said, I did everything fast, well, and never had any issues helping customers out with what they needed.

Here, at YES, patience is the number one thing I had to learn. A new job meant re-learning to do the job. I had to start from the beginning and work my way up. Not knowing the job and learning things little by little made it very frustrating. I wasn’t able to help people so easily like before but as the time passed I realized as to why I had to be taught little by little. There is so much you have to keep track of and sometimes it does get confusing. So I slowed down, took the time to learn everything in detail and got the hang of things.

Learning Teamwork

Though, I do have to admit that working as a team was also hard. Everything here at YES has to be done as a team. Without your team it would be almost impossible to do the job. There are many departments within YES that specialize in a certain area and only they are able to help you. I was not used to working in a team environment so I wasn’t used to relying on others for help. Learning to trust my YES team took some time because I always wanted to make sure that everything got done by me. This way I made sure it was done correctly. However, it wasn’t working out so I had to learn to trust others. Now, things are so much easier, and we are all exceeding.

Achieving Success

put your mind into your workDespite all the challenges I faced, through hard work and determination and of course with a little of help of my YES team and manager I was able to overcome the obstacles. I might have doubted myself in the beginning but I always came back the next day more determined to succeed than the day before. Now, I work harder than ever before and I’m successful at my job (I like to think so anyway).

If you put your mind to it and you work hard for what you want, you can do anything. Even if it does seem impossible. Always keep that in mind, even if does sound cheesy.

Isaac Buenrostro
Account Manager | West Valley City, Utah Staffing Office
Your Employment Solutions

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The Four Cornerstones of YES

Having a Solid Foundation is Key to Success

Recently I had the opportunity to sell my old house and move. In some ways, it is exciting and fun to look forward to a new adventure, but on the other hand it is stressful and a ton of work. All of a sudden I am thinking about how solid and put together things are or what needs to be fixed at the new house. There seems to be an unending list of things that need to be fixed or “tweaked” a bit to make sure the house is working properly and in good condition. Not only at the new house but also at the one that we were selling. Man, am I glad it is over. Now I just have the next 10 years to unpack and put everything away.

foundation inspectionDuring the beginning stages of the buying of the new home we hired an inspector who goes around the home and highlights all the good and bad, including the areas that show wear and the areas that need to be fixed. The foundation is always checked and focused on. Why? The whole home depends on it. As the foundation goes, so goes the rest of the house.

A Solid Business Foundation

The same principle goes for any business. There has to be a solid foundation for a company to be successful. It is a great idea to occasionally assess a business foundation to make sure you are headed in the right direction and building appropriately. During difficult times, the foundation is something the company can rely on. This is also true during the good times or growth of the company so that it has something solid to build upon.

At Your Employment Solutions, we have four main cornerstones which we have built our company upon.

four cornerstonesCornerstone 1 – Our Business

First, “Our Business.” This includes our mission statement of, “Delivering the right people on time the first time.” The ability to match the employee with the right client ensures success for both the client and the employee.

Cornerstone 2 – Relationships

Second is our “Relationships” with those we work with, both vendors and clients. As our relationships improve we create an environment where we can have open discussions for the improvement of the working relationship. There has to be honest and open communication to be able to maximize the objectives both parties are working towards. It is the only way to really get down to the core of the problem and find a solution.

Cornerstone 3 – Processes and Operations

Third, our “Processes and Operations.” These include the processes we use to properly vet, qualify and place our potential employees with our clients. Each client has their own qualifications to hire an employee. YES has to make sure we appropriately “on-board” our employees for each client by following their requirements.

Cornerstone 4 – Our Team

Finally, “Our Team” – at YES, we try to consistently train/develop our staff and empower each other to do what is right.

Having a solid foundation is key to success in business and in our own homes. A solid foundation gives us confidence and is something we can rely on in the good times and the tough times – it is something to build upon. If a foundation is not done right, or as we move further away from the foundation – mistakes will increase/multiply. The foundation YES is built upon is solid and as we continue to grow our four key cornerstones will help ensure our continued success.

Kerry Westenskow
CFO
Your Employment Solutions

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