Collection Representative

Full-Time
Salt Lake City
Posted 1 day ago

Job Features

Job CategoryCustomer Service
Wage$13.00 to $15.00/hr DOE
ShiftMonday to Saturday 7AM to 7PM

Job Description

We are now hiring a collection representative to work in a call center in SALT LAKE CITY, UTAH.

COLLECTION REPRESENTATIVE JOB DESCRIPTION:
  • Collections/Customer service experience
  • Negotiating to bring accounts current
  • Settlement Negotiations
  • Bilingual Spanish/English Speaking preferred
  • The ability to manage multiple tasks simultaneously in a fast paced environment
  • Evaluate customer performance utilizing reporting and statistical analysis
  • Verbal and written communication
  • Problem solving skills
  • Routine phone calls to our customers regarding their account
  • Other duties as assigned by the department manager
  • Proficient with using computer systems: Microsoft Word, Excel, Internet Explorer
  • The ability to communicate effectively to customers and employees verbally or written
  • Must be able complete simple math equations (add, subtract, multiply & divide using fractions, decimals or whole numbers)
  • Detail oriented
  • Type 45 wpm
COLLECTION REPRESENTATIVE JOB QUALIFICATIONS:
  • Able to multi-task and complete assigned tasks while paying attention to detail
  • Be a team player that is pleasant to be around
  • Desire to adhere to a consistent schedule
  • Minimum of one year previous employment with a focus in sales, account management and/or collections
  • Sales experience
  • Enjoy working in an environment where deadlines are important
  • Handles stress well
  • Must be analytical and a critical thinker
  • Negotiation skills
  • Strong communication skills; written and verbal
  • Possess a basic understanding of the finance industry, interest and fees
  • Excellent time management skills
  • Be an efficient and hard worker- High school diploma required

North Salt Lake Staffing

To apply for this job please fill out an application at: http://youremploymentsolutions.com/apply

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or, please call Cassandra at 801-936-0146 or email cassandra@youremploymentsolutions.com with "Collection Representative" in the subject line.