It’s a Three-peat! YES Wins Utah’s Best of State Award for the Third Time
Your Employment Solutions, Utah’s best staffing agency recognized three years in a row for industry excellence.
The Power of Habits
Which shoe do you put on first? Which pant leg goes on first? You might not know because you’ve never thought about it. It’s a habit – and that’s the point. Habits are engrained actions already in your life. We are creatures of habit and do things because it is routine and routines makes it […]
Speed Matters in Staffing!
YES is the staffing and employment leader in a highly competitive Utah jobs market.
How to Not Suck at Customer Service
I recently had a valuable customer service experience at one of our staffing offices that I’m sharing here publicly because I hope it’s something anyone can learn from. This was a common occurrence that I’ve seen, experienced, and/or heard about multiple times at any business and in this case, I must admit, I was a […]
Customer Service (and Pizza!)
What a Manager at Dominos Taught Me About Customer Service It was a Saturday night, I was exhausted from a whole day of being subjected to my wife’s list of honey-dos. Dinner was still up in the air. We decide to take the easy route and get some pizza. I called my order in, waited […]
Switching Careers into Staffing
My Experience Switching Jobs and Learning a New Career Have you ever made such a drastic change you have a hard time coping with it? I know I did, switching jobs and all. I went from a regular lead cashier, to a recruiter and then to an account manager. I’ve never had desk job before […]
The YES Mission
The People-Centered Mission of Your Employment Solutions At age 75, Harland Sanders, better known as Colonel Sanders of KFC, sold his successful franchise to a buyer who then continued to grow the company to global recognition. The Colonel was no spring chicken and he understood that the key to his success was the secret recipe of […]
Santi’s Guide to Customer Loyalty
How To Develop Customer Loyalty Since the beginning of civilization human relations have played a crucial role in the development of our social, political and economic culture. We naturally want people to treat us the right way and by doing so we continue to develop a relationship with that person. There is really no surprise […]
Be There! At Work, in Life!
Be there. Be in the moment of your life. Don’t let the little screen get in the way. How many of you have gone out to eat with friends or family and at some point realized that every single person was on their phone Between Snapchat, Instagram, Facebook, Twitter and so many other apps, do […]
Focus and Concentration
What Are We Paying Attention To These Days? Over the past couple of weeks and months I have been involved in various meetings and experiences where the topic of focus/concentration has come to the forefront. It has stirred in me some thoughts and forced me to consider my own ability to give of myself and […]
Why I Love What I Do
Why Do I Love My Job at Your Employment Solutions? Have you ever worked for a company that you dreaded so much that even the thought of stepping on a Lego in the middle of night would bring more joy than having to go back to work the next day? I used to have this […]
Customer Service | The Backbone of YES
What Customer Service Means at Your Employment Solutions Customer service can be defined as “the provision of service to customers before, during and after a purchase,” as Wikipedia defines it. Or as according to Turban et al. (2002), “Customer service is a series of activities designed to enhance the level of customer satisfaction – that […]