|Job Category||Customer Service|
|Shift||Monday to Friday | 2:00PM to 7:00PM|
Your Employment Solutions, a leader in the Utah jobs industry, is currently hiring a Customer Service Representative for a data research company in Lehi, Utah.
CUSTOMER SERVICE REPRESENTATIVE JOB DESCRIPTION:
The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. Answer inbound phone calls and chat in response to general customer inquiries, billing questions and customer complaints. Project a professional company image through phone interaction. Company specializes in dating websites. Must be confidante and comfortable to talk to customer about personal life and attributes on dating and relationships.
CUSTOMER SERVICE REPRESENTATIVE JOB REQUIREMENTS:
- High School Diploma.
- Six months of customer service experience.
- Call center experience is preferred.
- Experience and knowledge of basic computer operating systems and applications.
- Minimum typing proficiency of 45 WPM.
- Ability to multi-task and manage time.
- Ability to work in a team environment.
- Flexibility to work scheduled shifts.
- Positive personality.