My Experience Switching Jobs and Learning a New Career
Have you ever made such a drastic change you have a hard time coping with it? I know I did, switching jobs and all. I went from a regular lead cashier, to a recruiter and then to an account manager. I’ve never had desk job before so I had no clue what to expect, it was new unexplored territory for me in a sense.
A few years back I was working as an employee for staffing agency as well. My recruiter at that time was really nice and helped me with everything I needed. I remember she was the reason I wanted to work in an office, helping other people, I just never thought I would become a recruiter myself.
Before working at YES, I had small time jobs, they were great and all but it wasn’t what I wanted to be doing for the rest of my life then I got a cashier position at the local pharmacy working graveyards. I stayed there for two years and I learned to do everything there, I even learned to do the manager’s job. I got comfortable and I was okay working there. When the time came for me to leave and be part of YES, it became difficult to adjust.
Hardships in Transition
Customer Service–there are different types from what I have learned. In one way or another, most of my jobs have been customer service despite all the other responsibilities I had with the other jobs. Customer service in retail became so easy for me working at the pharmacy. I was all about doing everything at the moment and helping customers at the moment. I would strive to make the customer happy anyway I could, go above and beyond to have a satisfied customer making sure they will keep returning. With that said, I did everything fast, well, and never had any issues helping customers out with what they needed.
Here, at YES, patience is the number one thing I had to learn. A new job meant re-learning to do the job. I had to start from the beginning and work my way up. Not knowing the job and learning things little by little made it very frustrating. I wasn’t able to help people so easily like before but as the time passed I realized as to why I had to be taught little by little. There is so much you have to keep track of and sometimes it does get confusing. So I slowed down, took the time to learn everything in detail and got the hang of things.
Though, I do have to admit that working as a team was also hard. Everything here at YES has to be done as a team. Without your team it would be almost impossible to do the job. There are many departments within YES that specialize in a certain area and only they are able to help you. I was not used to working in a team environment so I wasn’t used to relying on others for help. Learning to trust my YES team took some time because I always wanted to make sure that everything got done by me. This way I made sure it was done correctly. However, it wasn’t working out so I had to learn to trust others. Now, things are so much easier, and we are all exceeding.
Despite all the challenges I faced, through hard work and determination and of course with a little of help of my YES team and manager I was able to overcome the obstacles. I might have doubted myself in the beginning but I always came back the next day more determined to succeed than the day before. Now, I work harder than ever before and I’m successful at my job (I like to think so anyway).
If you put your mind to it and you work hard for what you want, you can do anything. Even if it does seem impossible. Always keep that in mind, even if does sound cheesy.
Account Manager | West Valley City, Utah Staffing Office
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